ROOM RESERVATIONS
Must be made through Conference Services at either 614.236.6200 or conferenceservices@capital.edu prior to making any food or beverage arrangements. If you require a special room configuration or have audio visual requests, please inform Conference Services when booking your request space.
Please note that other groups may be utilizing the same room prior to or following your event. Therefore, we ask that you be minded of your room reservation time. Should you have any changes, please communicate them immediately to your Conference Services contact.
BANQUET MENUS
Providing you with the finest culinary experience and service is our goal. To facilitate this, we request that entrée selections on all served banquet meals be limited to two (2) choices, with the exception of special dietary or religious restrictions. All catering menus (buffet, plated, snacks or beverages) should be selected and confirmed at least two (2) weeks prior to the event.
CUSTOM MENUS
Catering guide pricing is based on regular service standards. Changes in menu or service needs may require some adjustment in pricing. We would be happy to prepare a custom menu for your event.
GUARANTEES
Our culinary team takes great pride in using the freshest ingredients to prepare your menu. To maintain this level of quality we must order items in advance. Therefore, it is essential that we know your guaranteed attendance no later than 11:00 a.m., three (3) business days prior to your event. The final/ confirmed numbers given to the catering team for catering services will be the numbers you will be charged. If you go over the final numbers you gave, you will be charged accordingly.
LAST MINUTE BOOKINGS
To insure quality service and presentation, we look forward to receiving your information at least two (2) weeks in advance. We understand that this is not always possible and will accommodate your events to the best of our ability.
DELIVERY
Capital University Dining Services offers delivery outside of the Campus Center Building between the hours of 7:00a.m. and 7:00p.m., Monday through Friday. Additional charges may apply for deliveries outside of these service hours.
LINEN
Our selection of white or purple napkins and white tablecloths is included in the price of your meal. We are happy to accommodate other color requests for linens at an additional rental fee, and with at least two (2) weeks notice.
RENTALS
The Catering Department will be happy to arrange any rentals, as needed, through our rental company. All costs will appear on your final bill.
PAYMENT POLICIES
Capital University Billing Procedures
When placing your order we will ask for your Capital University budget number to process your billing upon the completion of your event. All payments or signed confirmations are due within fifteen (15) days after the event. Any invoice discrepancies or disputes must be resolved within this 15-day period. After fifteen (15) days, your account will be charged to the budget number on file.
Non-Capital Billing Procedures
We require 50% deposit of room rental upon confirming your reservation, the remainder of your bill is due ten (10) business days prior to your event. Any additional costs added during the event will be collected at the conclusion of your event by means of cash, check or credit card.
Cancellation Policy
9 days before event: 0% refund
10 - 29 days before event: 25% refund
30 - 60 days before event: 50% refund
Over 60 days before event: 100% refund
Tax Exemption
If a group or organization is tax exempt, they must provide the Conference Services Office with proof of their tax exempt status prior to their event.