Capital University

User Support

Weekly System Maintenance

To maintain optimal performance, it is necessary to perform routine system maintenance on key information services.  We will perform this during off hours with nightly routine operational maintenance during the time periods noted below.  It is during these time frames that services and systems may be unavailable.  Should system maintenance require service interruption, IT will communicate this through campus communication channels. 

Thank you for your patience and understanding.

 Weekly System Maintenace Hours 

 Tuesday: 5AM – 7AM
 Thursday: 10PM – 12 Midnight
 Sunday: 7AM – 12 Noon
 Sunday: 7PM – 12 Midnight

User Services

The Information Technology Service Desk is located in the lower level of Blackmore Library and provides technical assistance to all Capital University faculty, staff and students. If you have a technical inquiry, request for service, or a problem that needs a resolution, the Service Desk should be your first point of contact. You can contact the Service Desk by:



Services and Support


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Open A Ticket/Check Ticket Status

Open or check the status of your own service request using our on-line tracking system, FootPrints! 

 

idID Card Services

Need a Capital University ID card? Find out the requirements for obtaining a new or replacement ID.

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Computer Labs

Information Technology supports 8 different labs on campus. Find out which ones.

 

www
Portal Services (inside.capital.edu)

Learn about blackboard, web advisor, E-Pay and other services within Capital's portal.

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Equipment Checkout

Need to borrow computer or technical equipment for a project? Find out how and what's available.

 

user accountUser Accounts & Passwords

All faculty, staff and students are entitled to a common log-in account. Find out how.

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Complete A Survey

How are we doing to service your technical needs?  Please fill out the form to help us improve on our services.

  
Capital University
1 College and Main, Columbus, OH 43209-2394
614-236-6011
Capital University
Information Technology
Blackmore Library
Columbus, OH
43209-2394
(614) 236-6508

Semester Hours

Monday-Friday
7:45 a.m. - 8:00 p.m.
Saturday
1:00 p.m. - 5:00 p.m.
Sunday
1:00 p.m. - 5:00 p.m

(hours may be subject to change during Summer Semester, holidays and special events)