Complaint Process Notice
  • Compliant with HEA Title IV, CFR 34, Sections 600.9 (a)(1) and 668.43 (b)


    Capital University takes very seriously complaints and concerns regarding the institution. Most complaints or concerns of a specific nature should be initiated and resolved at the campus level through normal University processes whenever possible.

    Concerns about alleged violations involving financial and accounting issues, human resources concerns, fraud, conflicts of interest, risk and safety, harassment (including sexual harassment or assault), data privacy and related issues may be directed to the EthicsPoint website. The EthicsPoint Hotline is available 24 hours a day, 7 days a week, and allows for non-retaliatory, anonymous reporting online or by calling the phone number provided on the EthicsPoint website.

    Complaints associated with the institution’s compliance with academic program quality and accrediting standards may be directed to the Higher Learning Commission (HLC) of the North Central Association of Colleges and Schools (NCA), following their complaint process which is published at http://www.ncahlc.org/information-for-the-public/complaints.html.