Why do I need to attend orientation?
Orientation is a time to interact with peers, faculty, and staff. During orientation you will have the opportunity to meet various departments and offices that offer a variety of services to make your transition to Capital smoother. Orientation is a time for you to ask questions and get answers.
How do I know what date I’m scheduled to attend orientation?
After you register for orientation, we will send a confirmation email to your personal email account, and a postcard to your home. If you haven't received a confirmation, or don't know if we received your registration, call the Student and Community Engagement Office at 614-236-6901 and speak with a member of the orientation team. Note that orientation dates are limited to a total of 150 students.
How will I register for classes?
Our faculty will prepare your basic schedule prior to orientation, but there are several classes that you will chose during the summer orientation academic advising session. You will meet individually with a faculty advisor during the summer to review your schedule, make changes, or adjustments.
How do I access my Capital University email account?
Before orientation, you need to retrieve your IT account information. We will send your PIN to the email account you provided during the admissions process, and then you can follow the user account retrieval process (PDF) to get your username, ID number, and temporary password. Make sure you immediately change your password once you're done.
If you have questions you can call the Information Technology Help Desk at 614-236-6508.
Should my parents and family members come with me?
Yes, but we understand that this a personal decision between you and your family. Parents and family members are important to your transition. There are additional informational sessions throughout the orientation day specifically designed for parents and families. Parents and family members have the opportunity to meet with financial aid, student accounts, housing and residence life, faculty, and staff. Parents and family members are limited to two per student. Each guest will need to pay the registration fee. There is no fee for the student and a $30.00 charge for each guests up to two. Please be advised that parents and family members are not able to accompany you throughout the afternoon because they are asked to attend the parents and family sessions.
Can I bring a friend?
Yes, as long as you have no more than two guests. Your friend will need to pay the registration fee and will not able to accompany you throughout the afternoon because they will attend the parents and family sessions.
What if I can’t come to orientation?
Attendance at orientation is expected for all new students, so we offer multiple sessions to meet your needs and schedule. However, if you have an unavoidable schedule conflict, contact the Student Involvement Office at 614-236-6901.
Do I have to come to both Summer Orientation and Fall Orientation?
Yes. First-year students are expected to attend both orientation sessions. During Fall Orientation you will attend many important academic meetings, excursions with faculty, students, and staff that will help you to be prepared for classes.
Where can I find information about Financial Aid?
Visit our Financial Aid website to learn more about getting financial aid.
How do I check my account balance?
You’ll receive a notification via your Capital University email when your electronic billing statement is available. Statements are updated weekly. Please note that you will be charged for student health insurance unless you follow the opt-out process. If you have questions about your e-bill, please call Student Accounts at 614-236-6123.
When will I have my housing and roommate assignment?
Your housing and roommate assignments will be complete in early August. We wait until August to ensure that we carefully match students. During orientation you will be able to see several rooms in the residence hall. There is also a session about housing for students and parents during orientation. For more information on housing please visit our Residence Life and Housing page.