NEWS & EVENTS
  • academic - computer02
Student User Accounts
  • In order to access Capital University’s systems and services (e.g, Email, iLearn, WebAdvisor), students and employees are issued user accounts based on their role(s) with the institution.

    Who is eligible for an user or email account?

    Access to computer systems and networks owned or operated by Capital University is granted to university community members in good standing including: students, faculty, staff, contractors, Board of Trustees members, Emeriti, and approved guests, to promote legitimate educational, research and administrative efforts in keeping with the role of Capital University as an institution of higher education.

    This access is a privilege, not a right, imposes certain responsibilities and obligations, and is subject to University policies and local, state, and federal laws.

    What are my responsibilities?

    All Capital University computer and network account holders are responsible for taking appropriate steps to secure and maintain their own accounts with passwords. Account requestors and holders should review the Capital University User Account Policy and the Capital University Password Policy for clarity and understanding of these responsibilities.  Additionally, all account holders must adhere to the University's Acceptable Use Policy (AUP). Failure to comply and/or adhere to all policies will result in your account being disabled and your access to university systems denied.

    How do I get a new account?

    If you are a new student, the Registrar’s office will enter your information into the university database. The IT department will use this information to validate and create your new account. If you are not in the system, we cannot create an account for you. 

    If I am auditing a course, am I entitled to a university account?

    Possibly, however, the Registrar's office will determine your eligibility for an account.

    How long do I have to wait for my new account?

    Once you are registered in the university database with a full student status, the IT department will be notified and your account will be created. Typically, accounts will take between 3-5 business days after notification.

    How will I be notified that my account is ready?

    The IT department will contact you directly with your user account information via telephone or your alternative email account (e.g, yahoo.com, gmail.com). Follow the directions in the email message to retrieve your user name and temporary password information. You will only be permitted to view and retrieve your user name and password information only once.

    What should I do if I don't receive information about my account? 

    You should contact the IT department, 614-236-6508614-236-6508 or servicedesk@capital.edu, however, accounts are created based on when the Registrar's office enters your information in the university database.

    How long do I get to keep my account after I graduate, withdraw or leave the university?

    All accounts and the content within them are the property of Capital University. If you withdraw and leave the university, your account will be deactivated after 30 days. If you graduate from the university, only your email account will remain active. Access to university systems and services will be deactivated.