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Work Study Job Details

Events Assistant

Level 2

Level 2
Requires specific skills and may include difficult job situations
Pay Rate: $9.45

Department

Conference Services

Description

Events Assistant

Responsibilities

• Polite, positive, pro-active, and professional • Answer all calls to main office number and convey messages accordingly, check voicemail • Utilize 25Live Event Management System to create confirmations, setup work orders and confirmations to clients as needed • Handle confidential information • Prepare various documents, reports, data entry, and invoices as requested • Assist with setup of event and/or equipment as well as monitor events and/or access doors, troubleshoot issues • Provide assistance to clients during event ensuring that all needs are met • Work mandatory dates & events such as but not limited to commencement, alumni weekend, and homecoming • Other duties as assigned

Qualifications

• Be reliable, punctual, flexible and willing to assist with a variety of tasks as requested • Flexible working hours - willing to work evenings and weekends • Be organized, detail oriented and resourceful, with good problem-solving and decision-making skills. • Work in a diverse environment (personalities, nationalities and thoughts) while remaining respectful and responsive to each member of our staff. • Excellent attention to detail, detail-oriented • Have fun in your work! • Possess good problem-solving and decision-making skills • Excellent interpersonal skills with emphasis on customer service. • Attend any necessary training • Be familiar with Capital’s campus. • Be on time for each shift and all meetings. • Be able to notify supervisor at least 24 hours in advance if unable to work a particular shift. • Dress is casual but needs to be appropriate for the specific duty. Proper protective footwear must be worn (no flip flops, close-toed shoes are preferred) • Be able to sit, walk, or stand for more than 3 hours and lift a minimum of 20lbs. • Understand that management reserves the right to terminate a position with reasonable cause.

Comments

Students hired for this position will assist the Director of Meeting & Event Services, Events Coordinator, and/or Administrative Assistant. This position reports directly to the Director of Meeting and Event Services. This position requires tact, patience, a calm demeanor, and exemplary manners. Appropriate language and behavior are not only expected but required. PLEASE NOTE: This is a work study student eligible employment position. Also, students hired for these positions will be expected to sign an agreement of understanding regarding the above requirements. Please send a resume to Era McMahon, Director of Meeting and Event Services, emcmahon@capital.edu.

Contact

Era McMahon

Phone

614-236-6969

Email

emcmahon@capital.edu