News and Alerts

Check out our News and Alerts page for current announcements, outages and our system maintenance schedule.

Service Desk

Need technical support? Contact the IT Service Desk at 614-236-6508 or servicedesk@capital.edu. Walk-ups are welcome during normal business hours in the lower level of Blackmore Library. You can also create, submit and check the status of your own ticket online through our tracking system, FootPrints.  If you have never used FootPrints before, that's okay. Review this simple FootPrints help document and you will be able to create your own ticket online with no problem.
Open a ticket online or check your ticket status
Reset or change your password 

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Due to Blackmore Library renovations, the Service Desk will relocate to the first floor lobby of Battelle Hall for the entire Summer of 2012. Some services such as poster printing and equipment checkout may be temporarily suspended until the Fall of 2012. Contact us directly if you have a special request or need. 

Summer Hours of Operation

Monday - Thursday 7:45 am - 8 pm
Friday 7:45 am - 4:30 pm
Saturday - 1 pm - 5 pm  
Sunday - CLOSED

Student Services

User Accounts & Passwords
Labs
Print & Copy Services
Getting Connected
ID Cards
Student Employment
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Faculty & Staff Services

User Accounts & Passwords
ID Cards
Classroom Technology
Getting Connected
Phones & Voicemail
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IT Policies

Acceptable Use Policy
Email List Policy
Password Policy
User Accounts Policy
Electronic Copyright Infringement