Getting Connected

  • Mobile devices

    You can connect to the university network via Wi-Fi or wired Ethernet. (You'll need your own Ethernet cord.) Each resident living in the residence hall will have one network port available for wired connections. To connect to the university network, students, faculty and staff will need to sign-on through SafeConnect. SafeConnect is a security compliance and network monitoring tool that protects computers from viruses, spyware and security vulnerabilities while on the university network. Installation of the SafeConnect Policy Key client is mandatory for all Windows and Mac systems prior to network access. 

    Please note: Windows XP systems are not supported on the university network due to security risks as Microsoft no longer offers support for this version of Windows. If you use Windows XP, please upgrade your operating system to either Windows 7 or 8. Also, any modems, routers, switches and hubs are not allowed on the university network and could be damaged if plugged into a university network port. The university will not be responsible for repair or replacement costs of such equipment.


    System Requirements for Network Access

    Before connecting to the university network, you should ensure that your system meets the following security requirements:

    • All Windows 7 and 8 systems should have current windows updates and security patches.
    • All Windows 7 and 8 systems should have an active antivirus application installed. Some popular antivirus solutions are: Avast, AVG, MS Security Essentials or McAfee. "Link scanner" programs (e.g., Webroot Security Scanner, Kaspersky Security Scan, BitDefender Mechanic) do not qualify as active antivirus protection, and will not meet our requirements for network accessibility. If you have questions about whether a particular product qualifies, please contact IT before making a purchase!
    • Install the SafeConnect Policy Key client for Windows and Macintosh systems.
    • Perform a virus scan to remove any viruses or malware that may hinder the network registration process

    Once you're ready to connect, you can configure your computer for network access using our instructions for Windows (PDF) or Mac (PDF). 

    Mobile Devices

    You can register and connect up to two mobile devices to the university network (excluding your laptop), including iOS (iPhone, iPad) and Android (tablet, phone) devices. If you want register more, you must un-register one of your devices. You can register and connect your iPhone or iPad using our instructions for Mac (PDF). If you have questions or encounter problems, please contact the IT Help Desk for further assistance at 614-236-6508 or

    Connecting Your Gaming and Other Devices

    To use gaming consoles or other devices (e.g., Roku) on Wi-Fi, please visit from a device you have already connected to Capital's network. You may need to find instructions from the manufacturer to locate the MAC address for your specific device, as you will need that information to complete the enrollment. Once you finish the enrollment process, join the Capital-Registered Wi-Fi network from your device. You may be asked for a password to connect to the Capital-Registered network. If so, please contact the IT Help Desk at 614-236-6508 for assistance.

    Accessing Your Email on Your Phone

    View instructions for accessing email on a phone for configuring email on Microsoft's Mobile Phone Setup Wizard. Just select the setup option for Microsoft Exchange on your device. If asked to enter your server name, use