Capital University provides both wired and wireless connectivity for faculty, staff and students, but you need to take a few steps before you can connect to our network.
- Verify that your device is on the list of approved devices
- Check to make sure your computer meets the system requirements for network access
- Connect to the network using the port in your residence hall room, or via the Ca-Student wireless network. You can only be connected to one at a time.
- Install the Cisco Clean Access Agent
Follow our detailed instructions for Windows (PDF) and Macs (PDF) systems to assist you with configuring your computer for network access.
Warning! Modems, routers, switches and hubs will not work with the university network and will be damaged if plugged in to the network port.
Cisco Clean Access
The Cisco Clean Access agent (CCA) prevents unsecured or infected computers from joining the network, helping your personal computer stay safe and virus-free. The first time you connect to the Capital network, you will be prompted to install it. It will ensure your computer meets the requirements and verify your identity.
When you first connect to the university network, you will be prompted to install the CCA before you area allowed full network access.
System Requirements for Network Access
Before connecting to the university network, you should make sure your system meets the following security requirements.
- Antivirus software - We require that you install antivirus software with the latest virus definitions your computer. If your computer came with a trial subscription to an antivirus program, make sure you purchase a subscription before your trial expires.
- Windows Update - If your computer is running Windows, make sure your windows updates are current. Window updates offers security patches, fixes and OS updates that are critical in protecting your system from known contaminates.
- Service packs - Please ensure that you have the proper service pack version installed for your operating system. If you are unsure, please view and download our Recommended Computer Requirements.
- Virus scan - We recommend that you perform a virus scan on your system campus to remove any viruses or malware before you attempt to connect to the university network.
Once the Cicso Clean Access agent has checked your system verified you as a trusted user, you will be given full network access. Users of systems that do not have the proper security requirements will be quarantined and redirected to a restricted network with instructions on how to address the specific problems identified by CCA.
Having Trouble Getting Connected?
The Service Desk can assist you with the necessary settings for getting connected to the network, and help you with any problems with the Cisco Clean Access agent. If your personal computer is contaminated with spyware, viruses or malware, or if you are having more extensive technical problems, you should consult a qualified repair technician. We have a list of local retailers (PDF) and repair shops that can help.
Mobile Devices
We don't configure or support iPads or iOS devices, but you can use these instructions (PDF) as a guide to configuring your own device.
Connecting Your Gaming Device
In the residence halls, game consoles can be connected to the network via Ethernet cable. You cannot connect game consoles wirelessly, so you may need to purchase an adapter for certain systems. Download the instructions for connecting game consoles (PDF).