Getting Connected

  • Mobile devices

    You can connect to the university network via Wi-Fi or wired Ethernet. (You'll need your own Ethernet cord.) Each resident living in the residence hall will have one network port available for wired connections. To connect to the university network, students, faculty and staff will need to sign-on through SafeConnect. SafeConnect is a security compliance and network monitoring tool that protects computers from viruses, spyware and security vulnerabilities while on the university network. Installation of the SafeConnect Policy Key client is mandatory for all Windows and Mac systems prior to network access. 

    Please note: Windows XP systems are not supported on the university network due to security risks as Microsoft no longer offers support for this version of Windows. If you use Windows XP, please upgrade your operating system to either Windows 7 or 8. Also, any modems, routers, switches and hubs are not allowed on the university network and could be damaged if plugged into a university network port. The university will not be responsible for repair or replacement costs of such equipment.

     

    System Requirements for Network Access

    Before connecting to the university network, you should ensure that your system meets the following security requirements:

    • All Windows 7 and 8 systems should have current windows updates and security patches.
    • All Windows 7 and 8 systems should have an active antivirus application installed. Some popular antivirus solutions are: Avast, AVG, MS Security Essentials or McAfee. "Link scanner" programs (e.g., Webroot Security Scanner, Kaspersky Security Scan, BitDefender Mechanic) do not qualify as active antivirus protection, and will not meet our requirements for network accessibility. If you have questions about whether a particular product qualifies, please contact IT before making a purchase!
    • Install the SafeConnect Policy Key client for Windows and Macintosh systems.
    • Perform a virus scan to remove any viruses or malware that may hinder the network registration process

    Once you're ready to connect, you can configure your computer for network access using our instructions for Windows (PDF) or Mac (PDF). 

    Mobile Devices

    You can register and connect up to two mobile devices to the university network (excluding your laptop), including iOS (iPhone, iPad) and Android (tablet, phone) devices. If you want register more, you must un-register one of your devices. You can register and connect your iPhone or iPad using our instructions for Mac (PDF). If you have questions or encounter problems, please contact the IT Help Desk for further assistance at 614-236-6508 or servicedesk@capital.edu.

    Connecting Your Gaming Device

    In the residence halls, game consoles can be connected to the network via Ethernet cable. You cannot currently connect game consoles via Wi-Fi, so you may need to purchase an adapter for certain systems. To connect a console device, first locate the hardware/MAC address for your game console. (You can usually find guides for finding the MAC address of the various consoles through a Google search or on YouTube.) Once you have this information, contact the IT department to provide your console's information. IT will register your console's MAC address and network access will be granted.

    Accessing Your Email on Your Phone

    View instructions for accessing email on a phone for configuring email on Microsoft's Mobile Phone Setup Wizard. Just select the setup option for Microsoft Exchange on your device. If asked to enter your server name, use m.outlook.com.