APPLY TO BE A CUSTOMER SUPPORT TRAINEE!
The Department of Information Technology (IT) offers part-time jobs for Capital University students as Customer Support Trainees and Customer Support Analysts. The role of IT is to support campus networks, computer and information systems, classroom technology, academic success, student learning and business operations at the following campuses:
- Law School (Downtown)
The role of Customer Support Analyst (PDF) can be a rewarding experience and an excellent opportunity to gain professional career-related skills that will increase your employment options after graduation. All new-hires start as CSA Trainees (PDF), where you will learn customer service principles along with the analytical, reporting and procedural knowledge necessary to successfully support service desk operations in a team environment. If you qualify and want to be part of a great team and develop the skills employers are seeking, submit your application today. If you have questions, contact us at firstname.lastname@example.org.
To apply for a position, please follow these steps:
- Download the application (DOC) and availability (XLS) files.
- Rename each file with your Capital e-mail username. (For example, if your Capital e-mail address is email@example.com, then the application file should be named jsmith.doc and the availability file should be named jsmith.xls.)
- Complete each document according to the instructions in the file.
- Email the application and availability files as attachments to firstname.lastname@example.org. Please use your Capital email account if possible. You may write a cover letter in the body of the email and/or attach a copy of your résumé.