March 27 Update: Be Counted: Absentee Voting and the 2020 CensusMarch 25 Update: Prioritizing Your Health and Well-BeingMarch 23 Update: Tips for Learning Remotely and Internet AccessMarch 20 Update: Update regarding student employment status.March 19 Update: The attentive staff at Capital is here for you, looking out for you in ways large and small. We’ll work hard to make your life easier and less stressful during this time of virtual learning and virtual meetings. See a list of offices and business services available.
In this section..
Living on Campus Residential and Commuter LifeResidence HallsRoom and Board RatesSubmit a Work Order Facilities Management
Eating on Campus Meal PlansMake a Meal Plan ChangeCapital BucksDining on CampusConference Services
Keep Informed News and AnnouncementsPublic SafetyMail Service
Things to Do Events CalendarBexley and ColumbusArts & Entertainment COGO Bike Share at Capital
Online Tools CapAlertEthicsPointiLearnParking PermitsPassword ChangeWebAdvisorWebmail (Faculty and Staff Email)Office 365 Email (Student Email)
Financial AidWork-Study Tuition & FeesGuide to Getting AidDates & DeadlinesGrantsLoansScholarshipsVeteran BenefitsTuition Payment OptionsSpecial CircumstancesAccess Aid Online Verification
Student AccountsPaperless BillingTuition & FeesOnline Bill PaymentOnline Payment InstructionsPayment MethodsDeferred Payment Plan (PDF)Employer Tuition Plans (PDF)Tuition Payment OptionsStudent Accounts E-Bill Tutorial RefundsTax InformationFinancial Responsibility (PDF)Student Accounts FAQ Refund Request Form (PDF)
This page has been updated with information related to COVID-19. Updates to services because of COVID-19 are included at the end of each description. Though some resources may be accessible in different ways, all campus offices remain committed to serving you and helping you succeed. Please reach out to resources through email and phone calls. Offices are ready and able to meet with students and families via Zoom meetings, if that is the preference of the student. We have also compiled some helpful Internet Access Resources to help students get connected.
We know you’ve got this, but when a question pops up, let us help. Like how to solve a pesky equation, how to get involved on campus, where to get help with your computer, or how take notes and better focus in class. The attentive staff at Capital is here for you, looking out for you in ways large and small. We’ll work hard to make your life on campus easier, and your education more rewarding.
Yochum Hall 138
The Academic Advising Office provides help with last minute schedule changes, academic crises, and referrals to campus resources during regular business hours. COVID-19: Master Advisors can be reached at email@example.com or through virtual Zoom office hours, Monday - Friday, 2 - 4pm, here: https://capital.zoom.us/j/949740641.
614-236-6327 firstname.lastname@example.org www.capital.edu/academic-success
Academic Success provides a wide range of academic support services to assist all students in becoming more skilled and confident independent learners. Services include one-on-one and small group Peer Tutoring, the Writing Center, Academic Coaching, and Supplemental Instruction (SI) for select courses COVID-19: All services are available remotely, through Zoom. Students can sign up for tutoring or coaching appointments through TutorTrac on the Academic Success website above. After the session has been scheduled, the peer tutor or coach will send students an individual Zoom link for the session.
614-236-6351 email@example.com www.capital.edu/library
Blackmore and Hamma libraries, Capital University’s Bexley Campus Library Services, are committed partners in assuring the academic success of all Capital scholars. Librarians and Student Research Assistants provide research help during those first critical steps brainstorming topics, through the research planning phase, to those final stretches finding, accessing, and evaluating resources. Librarians and library staff also manage and maintain the electronic and physical resources critical to the support of Capital’s curriculum by providing access to 167 research databases, over 240,000 print books, nearly 200,000 e-books, and more than 68,000 online journals. Both Blackmore and Hamma Libraries offer group study rooms, computers, and plenty of space to meet, work, and study quietly. COVID-19: The library’s virtual business hours are Monday through Thursday, 8:00 a.m. to 8:00 p.m. and Friday from 8:00 a.m. to 5:00 p.m. Support is available in a variety of ways. Chat in real time using the “Need Help? Ask Us!” Link on the Blackmore Library homepage, by the email above, or by text at 614-541-2767. Students can also request a virtual research consultation with a librarian by filling out the request form found at https://www.capital.edu/research-request/. Electronic resources, including OneSearch, databases, ebooks, and other resources such as Refworks are accessible remotely. Students should can use the library’s electronic resources through off-campus authentication using their last name and the number under the barcode on the back of their Capital University ID.
614-236-6116 firstname.lastname@example.org www.capital.bncollege.com
The Capital Bookstore has everything you need for life at Capital: including textbooks, course materials, apparel, snacks, and more. COVID-19: The bookstore is closed until further notice.
Kerns Religious Life Center
614-236-7737 email@example.com www.capital.edu/campus-ministries
Campus Ministries includes various opportunities for worship and faith formation provided by Capital, as well as the many national organizations that have groups on Capital’s campus. This includes Embrace Ministries, the university-sponsored Christian campus ministry, as well as Jewish Student Association, Muslim Student Association, Catholic Student Organization, Cru, and Young Life. Each week, Embrace hosts Capital Worship on Wednesday at 10 a.m. and Candlelight Worship Thursday at 9:09 p.m. Campus Ministries also hosts the Capital Interfaith Council to foster interreligious conversation, programming, and relationships, as well as two interfaith prayer spaces, one in Kerns 101, and one in Saylor-Ackermann Lobby, open to members of the Capital from every spiritual background for meditation, prayer, or quiet reflection. Campus Ministries offers retreats, Bible studies, faith coaching, pastoral care, service opportunities, and much more. Come and see for yourself! COVID-19: Online worship opportunities will take place through Facebook Live to connect the current Capital community with alumni and partner networks. Opportunities include: Wednesdays at 10 AM; Meditation and Mindfulness Tuesdays at 3 PM; and Candlelight Thursdays at 9:09 PM. Additionally, Trinity Morning Prayer will continue as scheduled every Monday, Tuesday and Thursday at 10 AM.
Student Union 007 firstname.lastname@example.org
The Cap Cupboard is an on-campus food and resource center that is available to all students at Capital University. Located in the lower level of the Student Union, the Cap Cupboard is staffed by student volunteers and professional staff members. The Cap Cupboard can also help students get connected with other resources, both on and off campus. During the academic year, the Cap Cupboard is open from 11am - 1pm and 4 - 6pm, Monday through Friday. Students can email email@example.com any time to set up a visit outside of these hours. Weekend Bags and Bags for Break are also available to students. COVID-19: The Cap Cupboard is open for students, but by appointment only. Please email firstname.lastname@example.org to schedule a time to pick up a bag or visit the Cap Cupboard.
614-236-6606 email@example.com www.capital.edu/careerdevelopment
Career Development helps students identify and implement career goals that complement their learning, development, and success. Students get assistance with all aspects of their major and career planning, applying for internships and jobs, and applying for graduate and professional school. Much of the work with first-year students focuses on choosing and changing majors, exploring careers, and applying for part-time jobs. The office works intentionally with all Undeclared students. COVID-19: Students are able to schedule virtual appointments through Handshake with professional staff members and Peer Career Advisors.
CENTER FOR GLOBAL EDUCATION
614-236-6170 firstname.lastname@example.org www.capital.edu/international www.capital.edu/oie
The Center for Global Education provides advising and review of education abroad opportunities, information about exchange programs, and Capital - managed study abroad programs. The Office also counsels and advises international students and scholars in the areas of immigration regulations, living in the U.S., initial academic advising, health insurance, options on legal work opportunities, and assistance on connecting to university and community resources. COVID-19: The Center for Global Education is open for virtual meetings, calls, and emails. To set up a meeting, please use the contact information above.
CENTER FOR HEALTH AND WELLNESS
Kline Health Center
614-236-6114 email@example.com www.capital.edu/health
The Center for Health and Wellness provides a comprehensive array of medical and mental health services that will aid in the assessment, treatment, prevention, and promotion of health and wellness on campus. COVID-19: The Center is operating through Telehealth and limited in-person visits. Appointments can be made by calling the Center during normal business hours. Please call the Center before visiting for any reason.
DEAN OF STUDENTS OFFICE
The Dean of Students serves as a resource regarding student safety, health, and well-being. The Dean of Students oversees and coordinates academic integrity processes and student grievances. The Dean of Students coordinates the Student Conduct process which includes academic and nonacademic policies and administers the Student Handbook. COVID-19: Students can reach the Dean of Students office via phone or email.
The dining program at Capital University is managed by Aladdin food service, which oversees all dining locations and catering on campus, with a program that meets the needs of today’s college student. Each year, students experience exciting changes, fresh menus, and new enhancements to the dining experience. COVID-19: All dining services will be carryout only and will operate through One Main Café from 7 a.m. - 7 p.m. The Main Dining Room and Capital Grounds are closed. Students will special dietary accommodations should contact firstname.lastname@example.org with questions.
Ruff Learning Center
614-236-6611 email@example.com www.capital.edu/About-Capital/Disability-Services
The Office of Disability Services (ODS) provides individualized services for students, faculty/staff, and other community members with disability-related needs. Our office is committed to ensuring that individuals with disabilities are an integral part of the University community. Students with disabilities who wish to receive assistance from Disability Services are responsible for disclosing their disability to the ODS. COVID-19: Students with, or needing, accommodations can contact the ODS at the information above for support.
DIVERSITY AND INCLUSION
614-236-6181 firstname.lastname@example.org www.capital.edu/diversity-and-inclusion
Capital University wants to know you. Where do you come from? What are your favorite celebrations? What makes you unique? You are as unique as your fingerprint. Diversity and Inclusion provides educational and cultural leadership for university initiatives aimed at supporting and developing a diverse and inclusive community. COVID-19: Students can reach the ODI via phone or email.
614-236-6511 email@example.com www.capital.edu/finaid
The Financial Aid Office works with students and families to coordinate all forms of financial aid. The staff can help students understand loan options and work to find solutions that make Capital affordable. COVID-19: The Financial Aid Office can be reached anytime at firstname.lastname@example.org and a team member will be back in touch with students and family members during normal business hours, 8:30 a.m. to 5:00 p.m., Monday – Friday. They will also be returning messages left at the office number above. Scheduled phone meetings can also be arranged.
Convergent Media Center
614-236-6894 email@example.com www.capital.edu/honorsThe Honors Program welcomes students of all majors who meet the entry requirements for the program (ACT 28/SAT 1250 or higher for incoming students before May 1, or a cumulative GPA of 3.5 or higher for current students) and whose aspirations are those of academic excellence and personal growth. There are a large range of honors courses, and the group hosts cultural, intellectual, and social events. Note that admission to the Honors Program is suspended for Fall 2020. COVID-19: Students can contact the Honors Program at the above contact information for support.
614-236-6508 firstname.lastname@example.org www.capital.edu/IT
Information Technology provides technical support for university faculty, staff and students. Support teams include the Client Services, which includes our Help Desk, Enterprise Applications, our Network, Telecom, and Server Administrator teams. Together, these teams work collaboratively to support the mission and initiatives of the university. COVID-19: Students can contact the Help Desk at the above email for support.
The Capital University intramural program provides physical, social, and educational development opportunities through participation in intramural sports. It is important for students to develop a balanced, healthy lifestyle on our campus. COVID-19: Intramurals are canceled until further notice.
614-236-6658 email@example.com www.capital.edu/mail-services
Capital’s Mail Services is a fully functional post office that provides the campus community a variety of services. We offer the full time students mailboxes for the duration that they are here at Capital. In addition, we receive packages and mail for all students. We receive and distribute mail and packages to the campus departments. We also sell postage stamps and process outbound deliveries with UPS, USPS, Federal Express and other delivery carriers. COVID-19: Mail Services remains open for mail pick-up and drop-off from 10 a.m. - 3 p.m. Students who have returned home can fill out this form to have mail forwarded.
614-236-6505 (parking services)
614-236-6011 (switchboard) firstname.lastname@example.org www.capital.edu/safety
The mission of the Department of Public Safety at Capital University is to provide a safe and secure environment for the university community and all its members, and provide a variety of services which enhance the quality of life on campus. COVID-19: Public Safety remains open 24/7. Campus parking restrictions have been lifted and students with an O Lot pass are welcome to park in any S lot.
614-236-6150 email@example.com www.capital.edu/registrar
The Registrar’s Office is the center of Capital University’s educational record needs. The office handles grades, registration, graduation, transcripts, transfer evaluations, verifications, changes of majors and mines, and changes to your personal information. COVID-19: Students can reach out to the Registrar’s Office anytime at the email above and a team member will be back in touch.
RESERVE OFFICERS TRAINING CORPS (ROTC)
ROTC is an opportunity for those seeking to develop leadership qualities like poise, stamina, and self-discipline. Through ROTC, students earn the opportunity to receive a degree, in the field of their choice, and a commission as a Second Lieutenant in the Army, Army Reserves, or Army National Guard. The Army ROTC Program enriches the college experience by providing instruction and practical application of skills to help prepare students for their future. Students who choose to participate in the program might be awarded a scholarship. COVID-19: The Crusader Battalion is closed for face to face appointments but is open remotely from Monday - Friday, 9 a.m. - 5 p.m. and can be reached via the contact information above.
RESIDENTIAL AND COMMUTER LIFE
614-236-6811 firstname.lastname@example.org email@example.com www.capital.edu/residence-life
Residential & Commuter Life supports both residential and commuter students. In on-campus housing, Area Directors (professional staff) and Resident Assistants help residents with personal issues, advocate for student needs, and help create a safe and healthy living environment. The office also oversees meal plans changes, requests for housing releases, housing selection, the Commuter Lounge, and Commuter Lockers. COVID-19: The Residential and Commuter Life team can be reached via email during normal business hours. On call Area Directors remain on campus and can be reached at 614- 323 - 3282.
614-236-6319 firstname.lastname@example.org www.capital.edu/schumacher
Capital University’s Schumacher Gallery offers a wonderfully diverse selection of more than 2,500 works for study and enjoyment. It provides the university and the community with an extensive program of special focus exhibits, lectures and art-related events. The Gallery is located on the fourth floor of Capital’s library building. It is open weekdays and Saturdays 1-5 p.m. during the academic year. COVID-19: The Schumacher Gallery is closed until further notice.
614-236-6123 email@example.com www.capital.edu/student-accounts
The Student Accounts Office provides assistance in understanding any charges billed to your accounts in the electronic eBill system, as well as any outstanding balances due. The office directs students to information on the available payment plan options. If payments and financial aid result in a credit balance, the office will review and issue refunds. The office helps students and parents understand federal regulations that may apply to their student account. COVID-19: Students should use the email address above to contact Student Accounts and a member of the team will follow up with them.
STUDENT AND COMMUNITY ENGAGEMENT
614-236-6901 firstname.lastname@example.org www.capital.edu/sce
Located on the first floor of the Harry C. Moores Student Union, the SCE is one of the busiest places on campus. No matter what your interests are, the team is able to help you get involved and find your niche on campus. The office supports Activity Management and Programming (AMP), Community Engagement, Fraternity and Sorority Life, Leadership Development, Parent and Family Programs, Student Government, 90+ Student Organizations, and Transition Programs. COVID-19: SCE staff members are available through email and virtual meetings. The Virtual SCE will be open 1 - 3 p.m., Monday - Friday. At all other times, email email@example.com and emails will be returned to set up a virtual meeting or call.
Ruff Learning Center
614-236-6871 firstname.lastname@example.org www.capital.edu/student-success
Student Success is here to help all students navigate the university, overcome barriers to success, and achieve their personal and academic goals to get the most out of their time at Capital. If concerns arise, the Student Success team provides support, advocacy, and connection to campus resources and also empowers students to achieve success both inside and outside the classroom through the success coaching program. COVID-19: Students can reach out to Student Success anytime at email@example.com and they will be back in touch.
TITLE IX AND SEXUAL HARASSMENT
Ruff Learning Center
614-236-6611 titleIX@capital.edu www.capital.edu/Title-IX-and-Sexual-Harassment
Capital University is committed to ensuring a safe environment free of discrimination on the basis of sex, including sexual misconduct. All members of the University community, including students, faculty, staff, guests, and visitors are expected to conduct themselves in a manner that does not infringe upon the rights of others. The University offers prevention and outreach programs to educate the University community about sexual misconduct and discrimination. Resources and reporting options are available to the University community by contacting the Title IX Coordinator. COVID-19: Any member of the community needing support from the Title IX office or needing to make a report can use the above contact information to reach a member of the team.
Although the University does not promote or endorse any specific vendor, if you need internet access, one of these options may be right for you:
Spectrum is offering 60-day free service to households with students at speeds up to 100 Mbps for those who do not already have a subscription. To enroll in the program, call 1-844-488-8395. The company states that all installation fees will be waived for new student households (https://www.spectrum.com/)
Comcast is providing new customers 60 days of complimentary Internet Essentials service and free access to Xfinity WiFi hotspots across the country to anyone who needs them - including non-Exfinity Internet subscribers. (https://corporate.comcast.com/covid-19)
For information on Xfinity WiFi hotspots, visit https://wifi.xfinity.com/
All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data. AT&T is also offering internet access for qualifying limited income households at $10 a month through the Access from AT&T program. (https://about.att.com/pages/COVID-19.html)
Sprint is following the FCC Keep Americans Connected pledge, will provide unlimited data to existing customers, and, beginning Thursday, March 19, 2020, will allow all mobile hotspot-capable handsets to enable hotspots for 60 days at no extra charge.
T-Mobile is following the FCC Keep Americans Connected pledge, plus offering unlimited data to existing customers, and, coming soon, will allow all handsets to enable hotspots for 60 days at no extra charge.
If internet is not an option in your home, other public Wi-Fi may be available such as McDonald's, Panera, and Starbucks. Some can be accessed from your car which can help you social distance.
Student Handbook (PDF)